Frequently Asked Questions

We supply premium hotelware, kitchenware, dinnerware, buffet supplies, and commercial kitchen products for hotels, restaurants, cafés, and homes. We also operate a hospitality recruitment platform connecting employers with skilled professionals.

Yes. We offer pan-India delivery through trusted logistics partners. Shipping charges and free-shipping thresholds are shown at checkout.

Standard shipping is ₹199 for orders below ₹5,000. Orders of ₹5,000 and above qualify for free shipping. Bulk orders may have custom freight — contact us for a quote.

Orders are processed in 2–4 business days. Delivery typically takes 3–7 days for metro cities and 5–14 days for other areas after dispatch.

Use the Order Tracking page (/shop/track) with your order number and email address provided at checkout.

We accept online payments via Cashfree (UPI, debit/credit cards, net banking) when enabled, and Cash on Delivery (COD) for eligible orders.

Defective or transit-damaged items must be reported within 48 hours of delivery with photos. Customised or made-to-order products are non-returnable unless defective. See Shipping & Returns and Refund Policy pages.

Yes, before dispatch. Contact us at info@satkaarhospitality.com with your order number. Once shipped, the return policy applies.

Absolutely. Contact us with your requirements or mention bulk order in checkout notes. Our team provides volume pricing and customised delivery for HoReCa clients.

Yes. Our HoReCa range is selected for durability, heavy-duty performance, and daily professional use in commercial kitchens and front-of-house operations.

Register as an employer, complete your business profile, and wait for admin approval. Once approved, you can post job listings that go live after admin verification.

Create a free profile, upload your resume, browse approved job listings, and apply in one click. Track application status from your dashboard.

Job seeker registration is free. Employers can register and post jobs subject to admin approval. No platform fees apply at this time.

Email info@satkaarhospitality.com, call +91 7007012339, or message us on WhatsApp via the Contact page. We aim to respond within one business day.

We collect only necessary information for orders and recruitment services. Payment data is handled securely by Cashfree. Read our full Privacy Policy for details.